Date Jump in SLA
We have a normal priority with an SLA completion time for 8 hours and it has been working fine until today, now when you select normal it sets it to 16 hour completion time
Example
Request ID : 681 Date Created : 29-Nov-2005 13:33 DueBy Time : 01-Dec-2005 13:03
It should be due by 30-Nov-2005 13:33
we are using
Version : 4.1.0
Build Number : 4112
Any help would be great
Thanks
Scott
Example
Request ID : 681 Date Created : 29-Nov-2005 13:33 DueBy Time : 01-Dec-2005 13:03
It should be due by 30-Nov-2005 13:33
we are using
Version : 4.1.0
Build Number : 4112
Any help would be great
Thanks
Scott
Topic Participants
ScottMacLeod
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