Hi ManageEngine Community,

I am facing an issue with on-premises ManageEngine DataSecurity Plus.

After restarting the Windows Server, the DataSecurity Plus web portal cannot be accessed from other devices, even though the server is reachable over the network.

However, once we manually launch DataSecurity Plus portal on the server, the web portal becomes accessible from other devices.

We have already verified:

• DataSecurity Plus Windows service is running and set to Automatic startup.

• The automatic product startup option is enabled in DataSecurity Plus settings.

Expected Behavior:

The DataSecurity Plus web portal should be accessible from other devices automatically after a server restart, without manually launching the application on the server.

Has anyone experienced this issue or found a permanent solution?

Thanks in advance for your support.