Database information for Requests
I am using the Standard version of SD Plus. I am looking to migrate from OSTicket and bring over all of the details we had there.
I am pretty comfortable with SQL and wanted to know where I could see the ticket details in SD Plus within the database. I believe that if I can match the tables up I can import all of the pertinent data from OSTicket and not just use the XLS import option.
Can anyone tell me the tables used for a request?
New to ADSelfService Plus?