Database fails while restoring backup in Windows server

Database fails while restoring backup in Windows server

While restoring backup it fails after some times and shows the log portions given bellow. in SDP MSP version 9427 which is hosted in Windows server.

localhost:65432 - no response
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isPgReady
INFO: pg_isready returning status :: 2
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isServerStopped
INFO: isServerStopped :: going to return :: true
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isServerStopped
INFO: is DB registered as a service ::: false
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isServerStopped
INFO: isServerStopped method returning status ::: true
Exception in thread "Thread-5" java.lang.NoClassDefFoundError: com/adventnet/servicedesk/tools/ConnectionLogger$LogType
        at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreDatabase(RestoreSDBackup.java:549)
        at com.adventnet.servicedesk.tools.RestoreSDBackup.main(RestoreSDBackup.java:118)
        at com.adventnet.servicedesk.tools.RestoreDialog$5.run(RestoreDialog.java:188)
        at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.adventnet.servicedesk.tools.ConnectionLogger$LogType
        at java.net.URLClassLoader$1.run(Unknown Source)
        at java.net.URLClassLoader$1.run(Unknown Source)
        at java.security.AccessController.doPrivileged(Native Method)
        at java.net.URLClassLoader.findClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
        at java.lang.ClassLoader.loadClass(Unknown Source)
        ... 4 more




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