While restoring backup it fails after some times and shows the log portions given bellow. in SDP MSP version 9427 which is hosted in Windows server.
localhost:65432 - no response
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isPgReady
INFO: pg_isready returning status :: 2
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isServerStopped
INFO: isServerStopped :: going to return :: true
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isServerStopped
INFO: is DB registered as a service ::: false
Feb 24, 2022 7:48:41 AM com.adventnet.db.adapter.postgres.DefaultPostgresDBInitializer isServerStopped
INFO: isServerStopped method returning status ::: true
Exception in thread "Thread-5" java.lang.NoClassDefFoundError: com/adventnet/servicedesk/tools/ConnectionLogger$LogType
at com.adventnet.servicedesk.tools.RestoreSDBackup.restoreDatabase(RestoreSDBackup.java:549)
at com.adventnet.servicedesk.tools.RestoreSDBackup.main(RestoreSDBackup.java:118)
at com.adventnet.servicedesk.tools.RestoreDialog$5.run(RestoreDialog.java:188)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.adventnet.servicedesk.tools.ConnectionLogger$LogType
at java.net.URLClassLoader$1.run(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 4 more