Hi,

we have a big problem with the support center plus:

We have deleted a contact which had the same name as an support rep. Why ever the support rep was also automatically deleted from the system!!!!!

Now it seems to be, that all groups, where this support rep was "interessted in" have corrupt data. -> We are not able to add any support rep to "interessted in", because in the list of available support reps is no entry shown!

I don't know if there are also other tables affected, which was "linked" to the deleted support rep.

As solution we have already tried:

- restart server and services

- make backup and restore

-> all these things have not solved the problem. So we are at the moment working with an "instable" ticket-system and don't know how to solve the problem.

It is a big and urgent problem, because we don't know which tables are affected from this error.

Thanks for your assistance and best regards

Martin