Data have not been completely synchronized in ManageEngine Analytics Plus due to an unknown error.

Hi everyone,

Did anyone encounter the captioned issue?

Here is the message that show under the Integrations - Advanced Analytics tab. The issue happen since upgrade the SDP+ to 11039. I'm recently upgrade to 11.1 Build 11140, but this issue remain existed.

FAILURE :We are sorry to inform you that data Synchronization is failed.

You can obtain the error log files from Support tab by clicking on the Support File link in the ServiceDesk Plus application and capture the screenshot of Advanced Analytics Integration page.

Please report the problem to the system administrator. Support file will have the error trace to analyze the problem and which can be created at Support -> Create Support File.

Thanks for everyone in advance.

Warmly regards,

Carmel Lee