Data Dirctionary?
Evening!
This is possibly an abnormal request -- however, is there a Data Dictionary available for the Support Centre Plus database? Although this product allows you to build Query based reports, we do not currently have available the information for which to build these queries.
Do any others have a need for this? Integration & Support of data-mining products (Cognos) is part of our *own* product, and furthering the utilization internally with Support Centre would be much loved.
Thanks,
Matte
This is possibly an abnormal request -- however, is there a Data Dictionary available for the Support Centre Plus database? Although this product allows you to build Query based reports, we do not currently have available the information for which to build these queries.
Do any others have a need for this? Integration & Support of data-mining products (Cognos) is part of our *own* product, and furthering the utilization internally with Support Centre would be much loved.
Thanks,
Matte
Topic Participants
Matte.Stevenson
SupportCenter Support
bcohen_me
ServiceDesk Plus
edl_me