Dashboard Widgets - Cannot 'click through'
Guys,
Since upgrading to 9409 we are finding that, on the dashboard widgets for Requests Received in last 20 Days and Requests Closed in last 20 Days, we cannot click through to the SLA Violated Requests. The click through to the list works for the non-violated, bit not for the violated, which are really the ones we are most likely to want to look at.
Anyone else encountered this and anyone know the solution?
Thanks In Anticipation
Ian
Since upgrading to 9409 we are finding that, on the dashboard widgets for Requests Received in last 20 Days and Requests Closed in last 20 Days, we cannot click through to the SLA Violated Requests. The click through to the list works for the non-violated, bit not for the violated, which are really the ones we are most likely to want to look at.
Anyone else encountered this and anyone know the solution?
Thanks In Anticipation
Ian