The site-managers (business managers) at any given site (or region) would like to have dashboard-style oversight of their sites.  That is to say, these are business leaders who would like to have a dashboard to see how tickets for employees in their part of the business are being handled. (We know this can be done through reporting, but that is not what is being requested here.)

1.  Is it possible to allow a request a dashboard view of the a specific site without consuming a technician license?

2.  Do requesters that submit request 'On Behalf Of' retain visibility of the tickets they are submitting?

Thanks,

Adam