Dashboard filters only work for SDAdmin in 9.3 upgrade

One of the features that we are wanting to use is the dashboard customization, so that each support group can view the dashboard for their area. Upon testing, I am able to set the support group filter to any of the support groups, but other users cannot. When they set the filter and hit apply, the dashboard still shows everyone even though the filter shows the one support group. The only difference I can see is that I have SDAdmin, and the others are custom roles. I did try to create a new role with almost every permission checked off (including the ability to see all support groups), but that still did not work. We tried this in multiple browsers, and ruled out that it is a PC issue.

Is anyone else reporting this?

Thanks,
Dave