Currently we track technician time mostly on incidents. We want to better utilize the projects and changes module, but the biggest thing that keeps us from doing that is a easy way to keep track of daily time. At the moment time is not added across the different modules in service desk. Below is a screen shot of the lay out of the report we use, can we get a MSSQL query that looks similar to this where it will pull work logs from the changes and projects modules and add total times up for us.