Daily report tickets
Hi!
I'm using ManageEngine version 11.004 and I need to create some reports:
- A daily report with new issues createds,closed and remaining.
- A daily report by user/technician with opened tickets, solved, closed and remaining
- Weekly report with total created tickets, total closed, total remaining
- Monthly report with total created tickets, total closed, total remaining
- Same from point 4 but for department
In both cases I only need a numbers. Are there some API or something else that can help me to create this reports?
Cloud someone help me to find API o doing my custom reports?
Thanks in advance!