Daily email alert notification - how to resolve/disable

Daily email alert notification - how to resolve/disable

Every day, the technicians in our ServiceDesk get about 25 emails that all have the exact same message. I'm wondering how to either resolve whatever is triggering the alert, or disable this alert. 

Entire message pasted below:

From: Helpdesk <helpdesk@***.com>
Date: Monday, July 25, 2016 at 8:08 AM
To: ***
Subject: SDP Notification: Warning : Mail fetching

 

Dear Technician

Product Name ManageEngine ServiceDesk Plus On-Demand
Build No. 1606

System Error Notification



Dynamic User addition i.e. Add user through email is not enabled.



Mail your Queries at servicedeskplus-ondemand-support@manageengine.com 

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