Customized Request Templates do not show proper values
Have created several request template through admin->request template with some values set for each fields. Each template has its own field values. However, when we add a request by selecting a particular template name, these fields are set to blank or some values defined by "Request Defalt Values".Am using SD Plus Version 6, and would like to set request templates' values based on types of request. Ex. a request for "Supply" would have its own template with values set according to supply request; or a request for "Break Fix" would have its own values set according to break fix request.
Probably interactions between "Request Default Value", "Request Form Customizer" and "Request Template" are not properly understood.