Customize Technichan Template - add notes
We would like to have the option to add the notes history of a request to this template
Configuration Wizard->Helpdesk->Notification Rules->Notify a technician->Option Customize Template
Do you think that this is possible? If so, how can we customize it?
Thanks in advance.
Configuration Wizard->Helpdesk->Notification Rules->Notify a technician->Option Customize Template
Do you think that this is possible? If so, how can we customize it?
Thanks in advance.