Customize email notification on NOTE added
When email is sent to technician, need ability to customize note, including several variables such as:
Note sent by (logged in tech)
Request title
Requester Name
Requester email
Requester phone
Requester Department
Assigned to Group
Note sent by (logged in tech)
Request title
Requester Name
Requester email
Requester phone
Requester Department
Assigned to Group
Topic Participants
ChrisSchear
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