Customising requestor forms
I'm currently evaluating the Enterprise version ServiceDesk Plus. One of the reasons I opted to evaluate it was because of the ease of creating custom forms. I have found 2 issues I cannot resolve.
- Adding a check box to the technician's form. The only boxes I can find to add are a text, numeric or date field. No checkbox.
- I can't seem to add any controls to a requestor form.
I'm probabl;y missing something, but can't see what.
(I should add that I'm evaluating 5 others. SDP is top of the list to meet my requirements.)