Customer trigger to share request when created by a specific department

Customer trigger to share request when created by a specific department

Hi,

We would like to have all requests created by a specific department to be shared with another requester.

It looks like the only way to do this is using a script with a custom trigger that will be executed when a specific department creates a request.

Does anyone have a current or similar script that performs that action, or is there an easier way to accomplish this task?



Thanks for your consideration

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