Customer Support Portal
Hi,
When the enter an incorrect password in http://servername/sd/SolutionsHome.sd, it takes me to http://servername/j_security_check, with an error message saying incorrect username or password. But the issue is it goes back to http://servername instead of the customer portal URL.
I am a new user that recently bought the software, so I am definitely using Version : 6.5.0, Build Number : 6500.
On the same lines, when I login in using http://servername/sd/SolutionsHome.sd and click logout, it will take me directly to the admin login page which is http://servername.
I was told that this will work if I am outside the network. But this does not work. Can someone please look into this as soon as possible. This is very important for us to have our customers go back to the page they logged from on error or on logout.
Please fix this issue and let us know the hotfix this is fixed in.
We cannot use this software unless we can customize this logout and error screens.
When the enter an incorrect password in http://servername/sd/SolutionsHome.sd, it takes me to http://servername/j_security_check, with an error message saying incorrect username or password. But the issue is it goes back to http://servername instead of the customer portal URL.
I am a new user that recently bought the software, so I am definitely using Version : 6.5.0, Build Number : 6500.
On the same lines, when I login in using http://servername/sd/SolutionsHome.sd and click logout, it will take me directly to the admin login page which is http://servername.
I was told that this will work if I am outside the network. But this does not work. Can someone please look into this as soon as possible. This is very important for us to have our customers go back to the page they logged from on error or on logout.
Please fix this issue and let us know the hotfix this is fixed in.
We cannot use this software unless we can customize this logout and error screens.