Customer Facing Reports/Dashboards
I would like to provide all of my requesters a dashboard that show all open incidents at the moment. In other words, a real-time tool that requesters can use to see what issues we face at any given time. This does not seem to be possible by default. My question is, is there a way to do that with REST API? Or has anyone tried to do something similar to this? Any ideas or advice will be greatly appreciated.