Custom Views - AND / OR
Can it please be considered to enable ANDs and ORs in a custom view to support views such as;
Technician is “Tech Name”
OR
Created By is “System”
AND
Request Status is not "Closed","Resolved"
Technician is “Tech Name”
OR
Created By is “System”
AND
Request Status is not "Closed","Resolved"
Topic Participants
Ian
ServiceDesk Plus
Chuck
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