Custom view - My Open + Group unassigned
Morning,
Trying to create a view which includes My Open Calls + Unassigned calls for All Groups except 1 (ie Group IS NOT).
So far have tried this:
Group IS NOT "Unwanted group"AND Technician IS EMPTYOR Technician IS "ME"AND Request Status IS NOT "Closed"
Which gives me my calls, but ALL unassigned.
I think I really need an "Assigned To" field that can contain "Unassigned", but there isn't one...
Thanks, John.
Topic Participants
jbennett
sdpod-admin
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