I want to create a custom request view that can be used by other technicians.

I was wondering if there is a way to put Technician = sdp_user.USERNAME, instead of having to pick a tech.

What I want to achieve is:

Show all open ticket for the current technician

plus show all unassigned tickets a specific group queue

I found this ticket, but it's for the cloud version.  On-prem doesn't do nested query and still doesn't have option to get current technician.

https://pitstop.manageengine.com/portal/community/topic/custom-view-my-open-group-unassigned