Custom Status
Hi I was wondering if it was possible to add custom status eg in progress etc to the system. I know there is open, closed, and on hold but i would like to be able to set it to in progress or waiting on user info etc so as the end user know what is going on
Cheers
Nigel Ferguson
New Zealand
p.s this product rocks and we brought it after only one and a half weeks of trial. We Are very impressed
Cheers
Nigel Ferguson
New Zealand
p.s this product rocks and we brought it after only one and a half weeks of trial. We Are very impressed
Topic Participants
nigel.ferguson
ServiceDesk Plus
dcross
RCGLAB
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