Custom settings per support group?
We currently have 16 support groups setup within ServiceDesk & are wanting to customise...
- Dashboards
- Surveys
- Notification Rules
- SLAs
...just to name a few! (per group)
We have several non technical teams using the platform which currently find the current global settings limiting.
Topic Participants
Mark
Priya Kumar
Umasankar
Demetrius
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