Custom Scripts are run by Owner of Integration key not by the Integration key
Whenever a Custom Trigger with a script is run the History is updated with the Owner instead of using the name of the Integration Key.
In our case that means that the same Technician seems to be in almost every request updating it. We'd like for the Integration Key name to be present instead of the Technician so that we know what Integration has done what.
In History
Updated
by <Technician Name>
Should be
Updated
by <Integration key name>
New to ADSelfService Plus?