Custom script resolve request
Hello,
I'm need to resolve request via custom trigger script, how can I do it?
The documentation become vague and confusing at the point of constructing result json: there are OPERATIONNAME, OPERATION_NAME, EDIT_REQUEST, UPDATE_REQUEST, some sample script use nested request and some are not, and so on...
The last construction I have used is below. Please help, thanks.
resultjson={}
resultjson["result"]="success"
resultjson["message"] = "Test script resolved id:" + id
resultjson["operation"] = []
#adding resolving request to resultjson
operjson = { "OPERATIONNAME" : "UPDATE_REQUEST",
"FORMAT" : "V3",
"INPUT_DATA": [
{
"status": "Resolved"
}
]
}
resultjson["operation"].append(operjson)