Dear support,

one of our clients reported that they need advance report about their technician activity. Please give recommendation, if you know how to help in this questions, because i cant find the way how to complete this task.

Main statements: Company has 8 hours working day. If technician has !less then 7 hours !in worklogs during day period - then it should be +1 in report. Totally report should be during last month.

Example: Michael - +5 because 5 days during the month he has problems with time usage reports. Nick - +7 because 7 days missed in worklogs.. etc..

Or may be somehting close to this like calendar view, etc.

Second question - is there is any kind of widgets for Servicedesk Plus?

Thank you beforehands.