Custom Reports
I am making three different custom reports. All of them are Matrix Reports and filter by created date, during this month.
The information is summarized by Category, Technician or Department. When the information is summarize by Technician and Category, I get the same total requests, 394.
However, when I summarize by Department, I get more total requests, 410.
Any idea about this issue?
The information is summarized by Category, Technician or Department. When the information is summarize by Technician and Category, I get the same total requests, 394.
However, when I summarize by Department, I get more total requests, 410.
Any idea about this issue?
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