custom report - logged time per technician per project/ticket // per month
Hi could u please help me write a custom query for our windows installation with MYSQL.
I'm looking for a report that gives me an overview for the work logs per technician be it Project or Request.
TicketId or Project ID + Title
Work log end date.
Technician name
Work log amount of time + description
Preferable on a weekly basis.
Bonus question: is this possible if we would migrate to the cloud version of Servicedesk
Thank you.
I'm looking for a report that gives me an overview for the work logs per technician be it Project or Request.
TicketId or Project ID + Title
Work log end date.
Technician name
Work log amount of time + description
Preferable on a weekly basis.
Bonus question: is this possible if we would migrate to the cloud version of Servicedesk
Thank you.