Custom Report: Last Month This Year vs. Last Month Last Year Comparison
Hi Team,
We are using MSSQL and I am looking for an SQL query for generating a report that will provide me with information on 13 months rolling Last year last month vs. This year last month. The report should have the following details:
1. Total tickets Assigned
2. Total Tickets Closed
3. Technician
4. Sub Category
5. Group
6. Request Type
7. Priority
8. VIP user
Thanks,
Isaac.
New to ADSelfService Plus?