Custom Report: Last Month This Year vs. Last Month Last Year Comparison
Hi,
I need a report which would give the statistics of tickets comprising of "Last Month This Year vs. Last Month Last Year Comparison" ie., like December-2013 .VS. December-2012.
The reported should be ordered Group-Wise and then Technician-Wise. The columns that need to be displayed should be:
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How to get this?
I need a report which would give the statistics of tickets comprising of "Last Month This Year vs. Last Month Last Year Comparison" ie., like December-2013 .VS. December-2012.
The reported should be ordered Group-Wise and then Technician-Wise. The columns that need to be displayed should be:
How to get this?