custom report for archived request
Recently upgraded to 8.2.0 Build 8215. I'm trying to customize a report to identify certain tickets from 2013. Tickets completed earlier than August of 2013 have been archived. I can successfully search the unarchived request. Can I design a custom report that will search and identify certain tickets in the archive? I didn't think it would be difficult but I can't seem to figure out a way to do it?
