Custom Report
Hi,
Please help me to create report like this report:
category - request count - number of closed request - closed average time- number of open request
Hardware - 120 - 20 - 13:30 - 100
Software - 220 - 20 - 11:30 - 200
Network - 100 - 90 - 10:30 - 10
Security - 190 - 160 - 14:30 - 30