Hi ManageEngine
I was hoping to have assistance with a report I need.
I need to create a report each month for each account with the following columns;
RequestID
Subject
Priority
Request Status
Requester
Technician
Created Time
Created By
Group
Category
Subcategory
Response SLA (pass/fail)
Resolution SLA (pass/fail)
| Your Version |
: 9.4 Build 9404 |
Thanks in advance,
Adam