Hi all, just setting up a new user SR templated and have a couple questions;

1. is there any way to customize approval notifications based on the approver as setup in the workflow for the service catalog template.  e.g. workflow approval;

%reporting_to%

%bu_manager% (dept role)

%po_raiser% (dept role)

I want to sent %po_raiser% a different approval email to the one setup in the global notification settings.

2. Is there any way to allow an approver to attach documents when approving the request.  e.g. I want the  %po_raiser% to be able to attach  a copy of the PO and CAPEX when approving.

Cheers :)