Custom Monitor Polling issue
Hi,
We have a problem.
FOR INFORMATION
===============
we have created Different custom monitor for to poll values like , cisco ios , seriel number, model , hardware.this are string data.
for example i have created 1 custom monitor like "serialnumber " and i have applied it on device type " cisco devices " where we have like 600 routers .
Once we have created ,checked and applied this monitor on "device type" like cisco device ,i have seen that on the day when i have applied this monitor " cisco ios " for example its 23 of june 2010 in the stringdata table of the day
"STRINGDATA6_23_2010" i have all the polled serialnumber of all 600 cisco devices
then i use below " update query " in mysql to update " additional filed " created " serialnumber" for each cisco router.
Now we are using update query for example:
==========================================
update CustomFieldsForDevices cfd left join PolledData pd on pd.agent = cfd.devicename left join STRINGDATA6_23_2010 sd on sd.pollid=pd.id set cfd.udf1=sd.value where pd.name='serialnumber';
so now i can take report with the field " serialnumber".
and it all works fine and i can generate reports with string valus.
OUR PROBLEM
============
1)
This custom monitor " serialnumber " it has polling intervel of 15 min for me it means that after each 15 minitus this
monitor will poll serialnumber value for that device ? right ? and it will write it in its " string data tabel " for example
"STRINGDATAx_x_2010" depends on the month and date of its day in its opmanagerDB.¿right?
But this does not happen. when i prob the monitor it works fine it reply me with the value. but it does not update the string data table of every day. it seems it only works when i manually apply the monitor then it writes all polled value in the string data table of that day. it does not automatically poll vale as it should be ?
any help on this issue ?
2)
I also had issue of " alaram notification " , i have few users created like user x and user y and each user with only read only access of certain buisness views.
Now problem is that when user x login he can see alram of buiessness view allocated to user y vice versa , so in my case we have different client and they can see alaram of eachother this is importante problem. i have talked with " kiran " opmanager support regarding this incident and he was able to reproduce this issue in opmanager lab and told me this issue is reminded to opmanager devlopers ¿ so what is the status of it , if u guys can tell me ?
the nº 1 problem is very important for us ,
in case if u need any more explanation plz tell me
thanks and best regards,
arpit
We have a problem.
FOR INFORMATION
===============
we have created Different custom monitor for to poll values like , cisco ios , seriel number, model , hardware.this are string data.
for example i have created 1 custom monitor like "serialnumber " and i have applied it on device type " cisco devices " where we have like 600 routers .
Once we have created ,checked and applied this monitor on "device type" like cisco device ,i have seen that on the day when i have applied this monitor " cisco ios " for example its 23 of june 2010 in the stringdata table of the day
"STRINGDATA6_23_2010" i have all the polled serialnumber of all 600 cisco devices
then i use below " update query " in mysql to update " additional filed " created " serialnumber" for each cisco router.
Now we are using update query for example:
==========================================
update CustomFieldsForDevices cfd left join PolledData pd on pd.agent = cfd.devicename left join STRINGDATA6_23_2010 sd on sd.pollid=pd.id set cfd.udf1=sd.value where pd.name='serialnumber';
so now i can take report with the field " serialnumber".
and it all works fine and i can generate reports with string valus.
OUR PROBLEM
============
1)
This custom monitor " serialnumber " it has polling intervel of 15 min for me it means that after each 15 minitus this
monitor will poll serialnumber value for that device ? right ? and it will write it in its " string data tabel " for example
"STRINGDATAx_x_2010" depends on the month and date of its day in its opmanagerDB.¿right?
But this does not happen. when i prob the monitor it works fine it reply me with the value. but it does not update the string data table of every day. it seems it only works when i manually apply the monitor then it writes all polled value in the string data table of that day. it does not automatically poll vale as it should be ?
any help on this issue ?
2)
I also had issue of " alaram notification " , i have few users created like user x and user y and each user with only read only access of certain buisness views.
Now problem is that when user x login he can see alram of buiessness view allocated to user y vice versa , so in my case we have different client and they can see alaram of eachother this is importante problem. i have talked with " kiran " opmanager support regarding this incident and he was able to reproduce this issue in opmanager lab and told me this issue is reminded to opmanager devlopers ¿ so what is the status of it , if u guys can tell me ?
the nº 1 problem is very important for us ,
in case if u need any more explanation plz tell me
thanks and best regards,
arpit