Custom incident template creation
I'd like to make a custom incident template for my students to use for laptop repair requests.
At a kiosk, they would scan the barcode of the laptop, select from a drop down list of possible problems, and 'optionally' enter a brief description. Then tap 'submit'
very simple
Is this doable in ServiceDesk CLOUD
Thanks!
At a kiosk, they would scan the barcode of the laptop, select from a drop down list of possible problems, and 'optionally' enter a brief description. Then tap 'submit'
very simple
Is this doable in ServiceDesk CLOUD
Thanks!
Topic Participants
ejcrist
Sriram K.S
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