Custom Email to Requester
Good morning,
Is there a way to create a custom email to a requester that's based on certain criteria that selected when creating an Incident? Not the generic email sent letting them know an Incident has been created for them.
Thank you
Is there a way to create a custom email to a requester that's based on certain criteria that selected when creating an Incident? Not the generic email sent letting them know an Incident has been created for them.
Thank you
Topic Participants
Ramon
Sriram K.S
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