Scenario:

Organization ticket retention rules are in place to manage how long a closed ticket remains within the SD+ instance. 

Current State:

Every month the SD Admin deletes tickets found in the Archive section with a 'Completion Date' of 3 years or later. 

Question: 

Is it possible to create a custom action or another automation method to search Archived tickets and delete based on a field value?

- Completion Date > 3 years

- Status = Closed