current status reporting
Hello;
I am attempting to create a report to snapshot the number of request IDs a certain technician has 'now', and in what state (open closed etc).
I can do this with SQL but this report is for an end-user with report access, they want to be able to change some of the filtering without having to resort to changing the SQL.
However, the time filter within SDP's reporting tool doesn't seem to allow a 'snapshot' - only over various durations.
Regards
Alistair
I am attempting to create a report to snapshot the number of request IDs a certain technician has 'now', and in what state (open closed etc).
I can do this with SQL but this report is for an end-user with report access, they want to be able to change some of the filtering without having to resort to changing the SQL.
However, the time filter within SDP's reporting tool doesn't seem to allow a 'snapshot' - only over various durations.
Regards
Alistair