Good morning,

I have just installed ServiceDesk Plus and am now configuring the system.

To avoid to create each requestor by hand, I would like to create a CSV file and import it in ServiceDesk.

Unfortunately, I wasn't able to find a documentation about the needed format.

So, which fields are mandatory, what's the name of the columns, do I have to respect an order of the columns in the file, etc.).

Does anybody have an example of such a file?

Thanks for your help!

Best regards

Rolf