We have a common Decimal field in which we put purchase costs in our ticket templates, however if we try to implement a credit in that field using a negative value (ex. -99.55) it won't accept that as a legit value.

In our example a telecom provider sent us an invoice with a credit that we need to 'bill' our business unit.

So we'd need to indicate that as the credit.

No big deal creating a new numerical field but i wanted to see how others might have worked around this type of scenario (if at all).

Thanks