Creating to separate system requests with one pointing address for each
Hello every body.
we have the service desk plus installed in our company and we have been using it. it's really a great tool which help us very much. they system is setup-ed and working fine.
A new request raised from another department in our company which they work in a different way. from what they are requesting it look like that we have to change the layout of the system totally . what I'm asking is it possible that we have two different address for the system example : "Help" will be logging the user to our regular service desk and "Help2" will take him to the other totally customized page for requesting service from that department. of course help and help2 will be entered in the web address bar of IE or FF.
your help is appreciated.
we have the service desk plus installed in our company and we have been using it. it's really a great tool which help us very much. they system is setup-ed and working fine.
A new request raised from another department in our company which they work in a different way. from what they are requesting it look like that we have to change the layout of the system totally . what I'm asking is it possible that we have two different address for the system example : "Help" will be logging the user to our regular service desk and "Help2" will take him to the other totally customized page for requesting service from that department. of course help and help2 will be entered in the web address bar of IE or FF.
your help is appreciated.