I have a need for a report that is similar to this request summary report:

 

 

But, I only need to show the inbound and the completed requests and the ability to select month to date, quarter to date and week to date. Is this report included for selection in the reporting section? I don't see it.

 

We are running:

      Service Desk plus

      Version: 8.0.0, Build 8022

 

If it's not available, how can I create my own custom report to show this information? It's not intuitive from the report builder.

 

Thanks,

 

Eric