Creating a new request using API with add_request

hi..

I am trying configure our monitoring system to create request automatically, so I configure a bash script in Linux to do this.

In this script I wrote:

curl --user <userlogin>:<userpassword> https://accounts.zoho.com/apiauthtoken/create?SCOPE=SDPOnDemand/sdpodapi

This part is working fine.

My problem is related with second part:

Wagners-MacBook-Pro:~ wagnerpinheiro$ curl -d "OPERATION_NAME=ADD_REQUEST&INPUT_DATA={operation:{Details:{REQUESTER: Monitoramento Zabbix,SUBJECT: [Notificação Automática - DeployIT],REQUESTTEMPLATE: ZABBIX_NOTIFICACAO_AUTOMATICA,DESCRIPTION:Mail Server is down}}}" http://servicedesk.deployit.com.br/api/json/request

I get this error:

{"operation":{"name":"ADD_REQUEST","result":{"status":"Failed","message":"INVALID_TICKET","error_code":4001}}}

I tryied use API with XML, but I am getting the same error.

If I access using my browser(Mozilla, Google...) I am getting the same error:

browser return:

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<status>Failed</status>

<message>Invalid URL</message>

<error_code>4001</error_code>

</result>

</operation>

So I would like know, has ServiceDesk Plus On Demand support to add_request??