I would like to use the PO creation in your SD+, we are already using the helpdesk and find it very useful.
How can I create individual, incremental numbering when any text can be used in the field at present. Different departments use the PO database at present and I would imagine that it would be prefered to stay that way as it is not only used for IT equipment and a new process may just cause confusion if it were to be run alongside an existing system. Does the system at the moment check for duplicates?
In short, I would need to scrap the old system and start with the new helpdesk one but it would have to have some way of numbering/marking each PO.