Hi,

We receive automated error reports from our production servers. These servers can not receive emails. So every time the server sends an error report, SCP tries to send a ticket notification. But because the server can not receive emails our exchange server returns a “failure notice” which creates a new ticket.

Now I would like to know if it possible to create a rule to stop sending notifications to certain email addresses but still create a ticket?

Regards,

Allistair