I am totally lost on how to use the Report tool in Servicedesk Plus in a good way.

I would like a graph (or table so I can export to Excel and make a graph) of how many requests we have Open at the morning of each day.

I'd like the graph to show for each technician who has anything assigned to them, and also unassigned, and also the total amount.

Put simply, I want a table that says something like this:

Date                John   Billy Katie Total

2019-02-01     10        2      5       17

2019-02-02     13       5       4       22

2019-02-03      11         4       4       19

2019-02-04    10       4        7       21

Date in the column above could be at the start of each day, 00:00 or a specific time set.

Is this possible in any way?