Create a view for Tasks and Requests
I still do not know why Tasks and Requests are in two different views. Tasks *ARE* requests.... just sub-requests. When my technicians login to Helpdesk, they need a single listing of things they need to do, in order to prioritize. Listing tasks and requests in different areas have proven to us, that we cannot use it, because things do not get done.
Can we have a "To-Do" view of all assigned tasks and requests?
Thanks!